RETURN/REFUND POLICY

RETURN POLICY:

We will gladly return items that have been purchased through our website, within 10 days of receiving your order.

Please email us at  INFO@SHOPTIMELESSLA.COM with your order number and reason for return, and we will send you a return label. Feel free to use the same bag your item(s) were sent in, better for you and the environment! A return fee of $6.99 will be deducted from your total refund. We will refund your purchase amount to the original method of payment. Please allow up to 14 days for the refund to be processed.

SALE ITEMS:

All sale items are final sale.

EXCHANGE POLICY:

For now, we cannot process exchanges, so please place a new order for the item(s) you desire.

 

REFUND POLICY:

All items cannot be worn nor washed, altered in any form and all tags and original packaging must be attached for a refund.

Please try on bodysuits over an undergarment and do not remove any sanitary stickers if present. All items are subject to inspection and we do have the right to refuse your refund if your return does not meet any of the above requirements.

Thank you for understanding! We appreciate your support.

Please send all returns to:

Timeless Boutique
PO BOX 5520
North Hollywood, CA 91616